Terms of service

OVERVIEW

This website is operated by Davie Clothing Pty Ltd t/as The Oodie ABN: 84 629 766 703 (“we”, “us” “our” or “The Oodie”). We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including those additional terms and conditions and policies referenced herein. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing, using any part of the site or purchasing from us, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. For any order that has been accepted by us, the terms of service that apply will be the ones that were in effect (and which you agreed to) when you placed your order.

Our store is hosted by Shopify, Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

     KEY DISCLOSURES

Our complete Terms of Service are set out below, but some important points for you to know before you become a customer are set out here:

  • We may cancel, at any time before delivery and for whatever reason, an order that we have previously accepted.
  • Subject to your consumer law rights, we do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
  • To the extent permitted by law, our maximum aggregate liability arising from or in connection with the Terms of Service (including the products and/or the subject matter of the Terms) will be limited to, and must not exceed, the portion of the Price paid by you to us for the products the subject of the relevant claim.
  • We may amend these Terms of Service at any time by publishing updated Terms of Service on our site.

Nothing in these terms seeks to limit your rights under the applicable consumer law.

 

ONLINE STORE TERMS

  • By placing an order you are offering to purchase a product on and subject to these Terms of Service. Product the subject of orders made by you are subject to availability and confirmation of the order price.
  • By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
  • Discount or ‘coupon’ codes are only applicable as advertised on our website. Only a single discount code can be applied upon checkout. The special terms associated with our current offers, discounts and applicable products can be found on our Site. For more details about the validity of these codes, please contact [email protected].
  • We reserve the right to cancel and refund orders at anytime for any reason.
  • You must pay us the purchase price for each product you order, plus any applicable delivery costs as set out on the site.
  • Risk and title in any products ordered by you through the Service passes to you on the date and time of delivery of those products to the nominated third party delivery or shipping company as selected by us from time-to-time.
  • We provide extensive shipping options to ensure your customer experience can be customised. Free Standard Shipping is a regular service provided by Australia Post with a 2-8 business day transit time. Express Shipping is an express shipping service provided by Australia Post which is far less prone to delays and decreases transit times to approximately 2-4 business days. By default, these services require a signature. By choosing either of these options you authorise The Oodie to transact with Australia Post on your behalf to ship the product to you.
  • If your item hasn’t been delivered within 12 business days of the purchase date, please contact us and we can launch an investigation with the postage provider.
  • Covered Shipping is shipping that is guaranteed by The Oodie. When selecting either the Free Standard Shipping or Express Shipping options you may elect in to our Covered Shipping service at the checkout for an additional fee. If you have purchased our Covered Shipping and your product is lost, damaged or stolen in transit, we will arrange for a free replacement order to be sent to you. In providing a free replacement order, The Oodie in no way accepts responsibility for the actions of Australia Post and merely provides you with an additional service by agreeing to replace your lost, damaged or stolen product at no extra cost to you.
  • We do not take responsibility for any delays caused by Australia Post.
  • Our Covered Shipping does not apply if you change your mind regarding your order. If you change your mind on a product or order you will be required to follow our 30 day returns policy and send the product back to our warehouse.

 

GENERAL CONDITIONS

  • We reserve the right to refuse service to anyone for any reason at any time.
  • You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
  • You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
  • The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
    • When using our Services, You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

 

ACCURACY, COMPLETENESS AND TIMELINES OF INFORMATION

  • We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
  • This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

 

MODIFICATIONS TO THE SERVICE AND PRICES

  • Prices for our products are subject to change without notice.
  • We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
  • We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
  • Strikethrough prices may consider the discount code mentioned in the description.

 

PRODUCTS OR SERVICES

  • Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
  • We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
  • We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
  • Subject to your consumer law rights, we do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.